COOKIES

Cookies are small text files that a Site transfers to your computer's hard drive to remember certain information. These cookies are sent to the user's device (usually to the browser) so that each time the user visits the Site, the device is recognized. If you turn cookies off, you won't have access to many features that make your Site more efficient. As a result, some of our services will not function properly. 

When you browse our Site, we receive the following information:

+ To collect personal information such as your name, email address, billing address, shipping address, payment information, credit card numbers, phone number, and your computer's internet protocol (IP). 
+ To screen our orders for potential risk or fraud.
+ To provide you with improved services.
+ To help us understand your preferences based on previous or current Site activity.
+ To help us compile data about online traffic and interactions so we can provide better website experiences.
+ To load the Site accurately and to perform analytics on Site usage to optimize our Site.
+ To detect the number of visits and sources of traffic to measure and improve the performance of our Site.
+ To allow us to better service you in responding to your requests, browser, and operating system. 

PERSONAL INFORMATION 

Izel collects customer information for a variety of reasons, to provide excellent customer service and to communicate with our customers about new product launches. We collect personal information such as your name, telephone number, email, and postal address that you provide to us when you subscribe to our Site, place an order, or communicate with us via email.  

In the event that we make a change to or cancel an order, we may try to notify you by contacting your email or phone number. We reserve the right to restrict or prohibit orders placed by dealers, resellers, or distributors at our sole discretion. 

Email addresses collected at https://www.izelnewyork.com are for internal use only and are not shared with third-parties. If at any time you do not wish to receive emails from us, you can click on the unsubscribe link at the bottom of the newsletter.

PROTECTION 

To protect your personal information, we take reasonable precautions and follow industry best practices to insure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Please note that all transactions placed on our Site is secured and encrypted using secure socket layer technology (SSL). While no method of transmission over the Internet or electronic storage is 100% secure, we follow all Payment Card Industry Data Security Standard (PCI-DSS) requirements and implement other generally accepted industry standards. 

DISCLOSURE

All personal information is kept confidential and secure. We perform a variety of security measures to maintain the security of your personal information. The content you provide is transmitted over Secure Socket Layer (SSL) technology and then encrypted into our database. We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service. 

SHOPIFY INC

Shopify Inc. provides us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. You can read Shopify’s Terms of Service here and Shopify's Privacy Statement here.

THIRD-PARTY SERVICES

We may include third-party links on our Site. Certain third-party service providers, such as payment gateways and other payment transaction processors, are required to collect your purchase-related transactions. We recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.

We also use Google Analytics to help us understand how our customers use the Site and what pages are being looked at. You can read more about how Google uses your personal information here.

Certain content, products, and services available via our Site may include materials from third-parties. Third-party links on this Site may direct you to third-party Sites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or Sites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party Sites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions about third-party products should be directed to the third-party. 

PRIVACY POLICY UPDATES

We reserve the right to amend this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. 

OPT OUT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, you consent to our Privacy Policy. When you place an order through the Site, we will retain your order information for our records unless you ask us to delete this information.

If you would like to access, correct, amend or delete any personal information we hold about you, please contact Izel Client Service at info@izelnewyork.com.